Resolved after 1 hour 13 minutes, affecting Case Management, on July 14, 2026.
This incident has been resolved. Please note that all failures to enroll in ongoing monitoring will get retried in the next batch run. Thank you for your patience.
Affected components
Case Management
Update timeline
- identified Jul 14, 2026, 04:22 PM UTC
We have identified that watchlist screening offered by LexisNexis were failing from 8:26AM PT. Our team is continuing to monitor this issue. LexisNexis incident page: https://status.risknarrative.cloud/
- resolved Jul 14, 2026, 05:35 PM UTC
This incident has been resolved. Please note that all failures to enroll in ongoing monitoring will get retried in the next batch run. Thank you for your patience.
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