UiPath incident
US - Maestro - HITL task creation failures within Maestros with HITL task SLA timers configured
Resolved after 6 hours 54 minutes, affecting Agentic Orchestration, on October 7, 2026.
The fix for the issue impacting HITL task creation for Maestro with HITL task SLA timers configured in US has been fully rolled out. HITL task creation has returned to normal.
Affected components
Update timeline
- investigating Oct 07, 2026, 09:34 PM UTC
We are investigating reports of an outage impacting HITL task creation failures for Maestro in US. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to understand the cause and scope and will share updates as available.
- identified Oct 07, 2026, 10:16 PM UTC
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
- identified Oct 07, 2026, 11:26 PM UTC
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
- identified Oct 08, 2026, 12:29 AM UTC
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
- identified Oct 08, 2026, 01:30 AM UTC
We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
- monitoring Oct 08, 2026, 02:29 AM UTC
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured. Next update: Our teams are working to mitigate the issue and will share updates as available.
- monitoring Oct 08, 2026, 03:28 AM UTC
We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured. Next update: Our teams are working to mitigate the issue and will share updates as available.
- resolved Oct 08, 2026, 04:29 AM UTC
The fix for the issue impacting HITL task creation for Maestro with HITL task SLA timers configured in US has been fully rolled out. HITL task creation has returned to normal.
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