Resolved on April 10, 2026.
At approximately 12:30 UTC on April 10th, a change was deployed that caused a subset of EWS integrations to gradually degrade over time. The impact was not immediate and varied across integrations. At around 17:00 UTC, we detected degraded Exchange performance and began investigating. A hotfix was developed and deployed over the following hours. Full service was restored by approximately 20:30 UTC on April 10th.
Update timeline
- resolved Apr 13, 2026, 06:31 PM UTC
At approximately 12:30 UTC on April 10th, a change was deployed that caused a subset of EWS integrations to gradually degrade over time. The impact was not immediate and varied across integrations. At around 17:00 UTC, we detected degraded Exchange performance and began investigating. A hotfix was developed and deployed over the following hours. Full service was restored by approximately 20:30 UTC on April 10th.
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