UiPath incident

Multiple Regions - Cloud Robots- VM - VPN gateway

Resolved after 3 hours 17 minutes, affecting Cloud Robots - VM and Cloud Robots - VM and 1 more, on April 17, 2026.

monitoring Apr 17, 2026, 01:40 PM UTC

A fix has been deployed, and we are actively monitoring the system.

Started
Apr 17, 2026, 11:10 AM UTC
Resolved
Apr 17, 2026, 02:28 PM UTC
Duration
3h 17m
Detected by Pingoru
Apr 17, 2026, 11:10 AM UTC

Affected components

Cloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VMCloud Robots - VM

Update timeline

  1. investigating Apr 17, 2026, 11:10 AM UTC

    We have identified an issue affecting customers who have a VPN gateway configured and are navigating through the UI. Other customer scenarios remain unaffected. Based on current observations, the overall impact is low.

  2. identified Apr 17, 2026, 12:14 PM UTC

    A fix has been identified and is currently being implemented.

  3. monitoring Apr 17, 2026, 01:40 PM UTC

    A fix has been deployed, and we are actively monitoring the system.

  4. resolved Apr 17, 2026, 02:28 PM UTC

    A fix has been deployed, and system is stable.

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