Udemy incident

Media Processing Delays

Resolved after 3 hours 42 minutes, affecting Udemy Business and Udemy.com (Marketplace), on June 24, 2026.

identified Jun 24, 2026, 06:56 PM UTC

We are currently aware of an issue where some media uploads may experience extended processing times. Uploaded media, including videos and images, may remain in a “Processing” state longer than expected.

Started
Jun 24, 2026, 06:46 PM UTC
Resolved
Jun 24, 2026, 10:28 PM UTC
Duration
3h 42m
Detected by Pingoru
Jun 24, 2026, 06:46 PM UTC

Affected components

Udemy BusinessUdemy.com (Marketplace)

Update timeline

  1. identified Jun 24, 2026, 06:46 PM UTC

    We are currently aware of an issue where some video uploads may experience extended processing times. Uploaded videos may remain in a "Processing" state longer than expected. Who is impacted: Instructors uploading video content on the platform.

  2. identified Jun 24, 2026, 06:56 PM UTC

    We are currently aware of an issue where some media uploads may experience extended processing times. Uploaded media, including videos and images, may remain in a “Processing” state longer than expected.

  3. resolved Jun 24, 2026, 10:28 PM UTC

    This incident has been resolved.

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