Resolved after 3 days 8 hours, affecting Udemy Business, on March 30, 2026.
We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.
Affected components
Update timeline
- investigating Mar 30, 2026, 10:07 AM UTC
We are investigating an issue where learner course progress appears as less than 100% in reports and dashboards, despite the fact that they have already received completion certificates. Our engineering team is currently working to resolve it.
- identified Mar 30, 2026, 04:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 30, 2026, 11:09 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 01, 2026, 10:04 AM UTC
We’re seeing gradual recovery in the course completion ratio. We will continue to monitor the results.
- resolved Apr 02, 2026, 06:19 PM UTC
This incident has been resolved.
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