Ubicloud incident

Increased job queue times in Ubicloud runners

Resolved after 3 hours 30 minutes, affecting Ubicloud Runners, on December 15, 2025.

monitoring Dec 15, 2025, 02:11 PM UTC

We've mitigated the issue and are actively monitoring the results. Queue times have started to improve, but due to the high load caused by the incident, some delays are still expected. We’ll share another update once everything is fully resolved. Thank you for your patience.

Started
Dec 15, 2025, 01:37 PM UTC
Resolved
Dec 15, 2025, 05:07 PM UTC
Duration
3h 30m
Detected by Pingoru
Dec 15, 2025, 01:37 PM UTC

Affected components

Ubicloud Runners

Update timeline

  1. investigating Dec 15, 2025, 01:37 PM UTC

    Ubicloud runners are currently experiencing a partial outage, resulting in high queue for job requests. We are investigating the incident.

  2. monitoring Dec 15, 2025, 02:11 PM UTC

    We've mitigated the issue and are actively monitoring the results. Queue times have started to improve, but due to the high load caused by the incident, some delays are still expected. We’ll share another update once everything is fully resolved. Thank you for your patience.

  3. resolved Dec 15, 2025, 05:07 PM UTC

    Our provisioning times are back to normal.

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