Twingate incident

Issues with Dashboards and Events Processing

Resolved after 1 hour 6 minutes, affecting Events Processing and Reports Downloads and 1 more, on April 2, 2025.

resolved Apr 02, 2025, 05:25 PM UTC

All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.

Started
Apr 02, 2025, 04:19 PM UTC
Resolved
Apr 02, 2025, 05:25 PM UTC
Duration
1h 6m
Detected by Pingoru
Apr 02, 2025, 04:19 PM UTC

Affected components

Events ProcessingReports DownloadsNetwork DashboardsDNS Filtering Dashboards

Update timeline

  1. identified Apr 02, 2025, 04:19 PM UTC

    We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.

  2. monitoring Apr 02, 2025, 04:32 PM UTC

    The Big Query service latencies have dropped and we see improvements with our internal dashboards.

  3. resolved Apr 02, 2025, 05:25 PM UTC

    All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.

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