Turn.io Outage History

Turn.io is up right now

Pingoru has recorded 7 incidents for Turn.io: 7 in the last 12 months and 0 in the last 90 days.

Source: status.turn.io

7incidents recorded
7last 12 months
0last 90 days
8 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Turn.io in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 2026448 of 744 (6%)
June 202626 of 720 (1%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 558 (0%)

Incidents, newest first

Major June 12, 2026 Meta and WhatsApp are currently experiencing an outage on a global level 3h 11m Messaging & API, UI & Helpdesk, WhatsApp Cloud API

Started Jun 12, 2026, 02:20 PM UTC· resolved Jun 12, 2026, 05:31 PM UTC

  1. identified Jun 12, 2026, 02:20 PM UTC

    We are continuing to work on a fix for this incident.

  2. monitoring Jun 12, 2026, 02:39 PM UTC

    Meta has informed that they are experiencing high service disruptions. We are actively monitoring the situation and will provide updates as soon as possible. > We are currently experiencing high disruptions impacting the WhatsApp Cloud API. Our engineering teams are investigating the issue. We will provide another update within the next hour or sooner if additional information becomes available. > >

  3. resolved Jun 12, 2026, 05:31 PM UTC

    Meta announced that the incident has been resolved. **Resolved** Jun 12 2026 2:10 PM GMT-3 We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.

Read the full incident report →

Minor June 5, 2026 Slightly higher latency being observed in API endpoints 2h 50m Messaging & API, UI & Helpdesk

Started Jun 05, 2026, 06:30 AM UTC· resolved Jun 05, 2026, 09:20 AM UTC

  1. identified Jun 05, 2026, 06:30 AM UTC

    We are currently experiencing a slight delay in our API endpoints which might be affecting navigating the [Turn.io](http://Turn.io) interface and a slight delay in API endpoint responses. We have already tracked down the issues and are now working on addressing them.

  2. resolved Jun 05, 2026, 09:20 AM UTC

    This incident has been resolved. Latencies across the product are back to normal.

Read the full incident report →

Minor May 29, 2026 Turn.io platform is not responding 1d 4h Messaging & API, UI & Helpdesk

Started May 29, 2026, 02:28 PM UTC· resolved May 30, 2026, 06:30 PM UTC

  1. investigating May 29, 2026, 02:28 PM UTC

    [whatsapp.turn.io](http://whatsapp.turn.io) is not loading. We are currently investigating this incident. We apologise for the inconvenience.

  2. resolved May 29, 2026, 02:46 PM UTC

    This incident has been resolved. Thank you for your patience.

  3. monitoring May 29, 2026, 03:33 PM UTC

    We're seeing the underlying issue crop up again on occasion. We have identified it and are monitoring it. We'll update here once a permanent fix is released.

  4. resolved May 30, 2026, 06:30 PM UTC

    This incident has been resolved and all operations are now fully functional.

Read the full incident report →

Minor May 29, 2026 Messaging on Turn.io is experiencing issues 2h 1m Messaging & API

Started May 29, 2026, 06:30 AM UTC· resolved May 29, 2026, 08:31 AM UTC

  1. investigating May 29, 2026, 06:30 AM UTC

    We are currently investigating an issue with delayed messaging.

  2. resolved May 29, 2026, 08:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 25, 2026 Delays in Message Delivery 14h 45m Messaging & API

Started May 25, 2026, 08:15 PM UTC· resolved May 26, 2026, 11:01 AM UTC

  1. identified May 25, 2026, 08:15 PM UTC

    We are currently investigating delays in message delivery on [turn.io](http://Turn.io). Messages are being queued and will be delivered, but some may experience significant delay. Our engineering team is actively investigating the root cause. We will provide an update as soon as we have more information. We apologise for the inconvenience.

  2. monitoring May 25, 2026, 09:32 PM UTC

    We have applied a fix that has restored message processing. A backlog of delayed messages is currently being worked through, and customers running bulk send-outs may still experience some delay until the queue is fully cleared. We are monitoring closely and will post another update once everything is back to normal.

  3. resolved May 26, 2026, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026 Message Sending and Receiving is impacted on Meta 2h 59m Messaging & API, WhatsApp Cloud API

Started May 19, 2026, 04:30 AM UTC· resolved May 19, 2026, 07:30 AM UTC

  1. investigating May 19, 2026, 04:30 AM UTC

    Meta is currently experiencing high disruptions across webhook delivery and marketing API. This is affecting [Turn.io](http://Turn.io) where you might be seeing messages coming in with a delay or the bot taking longer to respond.

  2. resolved May 19, 2026, 07:30 AM UTC

    This incident has been resolved by Meta.

Read the full incident report →

Major April 27, 2026 Message Sending is Impacted 35m Messaging & API

Started Apr 27, 2026, 02:33 PM UTC· resolved Apr 27, 2026, 03:08 PM UTC

  1. identified Apr 27, 2026, 02:33 PM UTC

    We are continuing to work on a fix for this incident.

  2. identified Apr 27, 2026, 02:44 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Apr 27, 2026, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →