Tuple incident

Slow Requests

Resolved after 15 minutes, affecting Web Dashboard and API, on January 7, 2026.

investigating Jan 07, 2026, 09:51 PM UTC

We're seeing a high P95 response times for requests to our contact endpoints. We are investigating the issue and will update as we know more.

Started
Jan 07, 2026, 09:51 PM UTC
Resolved
Jan 07, 2026, 10:06 PM UTC
Duration
15m
Detected by Pingoru
Jan 07, 2026, 09:51 PM UTC

Affected components

Web DashboardAPI

Update timeline

  1. investigating Jan 07, 2026, 09:51 PM UTC

    We're seeing a high P95 response times for requests to our contact endpoints. We are investigating the issue and will update as we know more.

  2. resolved Jan 07, 2026, 10:06 PM UTC

    Response times are back to normal. We are continuing to monitor performance.

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