Tungsten Automation Americas incident

[Americas] TotalAgility Cloud AMS/Partners - Service Interruption

Resolved after 5 hours 16 minutes, affecting TotalAgility, on July 23, 2026.

monitoring Jul 23, 2026, 08:09 PM UTC

We're continuing to monitor system load as customers resume their workloads.

Started
Jul 23, 2026, 03:14 PM UTC
Resolved
Jul 23, 2026, 08:31 PM UTC
Duration
5h 16m
Detected by Pingoru
Jul 23, 2026, 03:14 PM UTC

Affected components

TotalAgility

Update timeline

  1. investigating Jul 23, 2026, 03:14 PM UTC

    TotalAgility Cloud customers in the AMS region, *.tta.tungstencloud.com , *.tta.dev.tungstencloud.com , *.ttaprt.tungstencloud.com, and *.ttaprt.dev.tungstencloud.com may experience some service interruption. We are actively investigating the issue.

  2. identified Jul 23, 2026, 03:38 PM UTC

    Issue is related to a known issue. We are actively gathering more information and are monitoring the situation

  3. identified Jul 23, 2026, 04:17 PM UTC

    Underlying infrastructure issue has been identified and we are working towards a resolution.

  4. identified Jul 23, 2026, 05:04 PM UTC

    The underlying infrastructure issue persists. We have no resolution ETA at this time but continue to be engaged.

  5. identified Jul 23, 2026, 06:04 PM UTC

    The issue is still ongoing and is related to a larger Microsoft Azure outage in parts of the US. We will provide additional information when it becomes available.

  6. monitoring Jul 23, 2026, 06:38 PM UTC

    Services are currently recovering. We're continuing to monitor overall system health.

  7. monitoring Jul 23, 2026, 08:09 PM UTC

    We're continuing to monitor system load as customers resume their workloads.

  8. resolved Jul 23, 2026, 08:31 PM UTC

    Microsoft Azure status has been confirmed resolved.

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