Resolved after 2 days 10 hours, affecting Cambridge Fibre Network, on June 12, 2025.
Restoration efforts are ongoing to restore service for the final affected customers.
Affected components
Update timeline
- identified Jun 12, 2025, 10:24 PM UTC
A number of services are experiencing an outage in Cambridge due to a damaged cabinet. The field team are on site and are beginning repairs. There is currently no ETR
- identified Jun 13, 2025, 01:35 AM UTC
The site is being prepared for restoration and the field team are continuing to work on the damaged cabinet.
- identified Jun 13, 2025, 03:32 AM UTC
Work is continuing and some services have begun to be restored. There is currently no ETR however updates will be provided regularly.
- identified Jun 13, 2025, 09:55 AM UTC
Unfortunately due to health and safety risks, restoration efforts have been paused for the evening and will resume at first light tomorrow.
- identified Jun 14, 2025, 04:24 AM UTC
Restoration efforts are ongoing to restore service for the final affected customers.
- resolved Jun 15, 2025, 09:23 AM UTC
The issue is now fully resolved.
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