Resolved after 1 day 16 hours, affecting Katikati Fibre Network, on September 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 09, 2026, 03:01 AM UTC
We are currently investigating a network outage affecting parts of Katikati.
- identified Sep 09, 2026, 08:23 AM UTC
The issue has been identified and the field team are beginning work to repair the damaged Fibre cable.
- identified Sep 09, 2026, 11:03 AM UTC
Work has stopped for the night with repairs resuming in the morning.
- identified Sep 09, 2026, 07:40 PM UTC
Techs returned to site early this morning and are continuing work to blow the fibre through.
- identified Sep 09, 2026, 11:35 PM UTC
The field team onsite is still trying to blow fibre. Further updates to come once the fibre repair begins.
- identified Sep 10, 2026, 02:29 AM UTC
Fibre repairs have begun and services should start being restored over the next few hours.
- monitoring Sep 10, 2026, 03:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 07:33 PM UTC
This incident has been resolved.
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