Truss incident

Truss app outage

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Resolved after 2 hours 29 minutes, affecting section-180776 (app2.gettruss.io) and section-180776 (app2.gettruss.io), on October 20, 2025.

investigating Oct 20, 2025, 02:59 PM UTC

The Truss app is down due to a major upstream Amazon Web Services outage. Engineering is monitoring for ongoing developments and will continue to provide updates on this page.

Started
Oct 20, 2025, 02:59 PM UTC
Resolved
Oct 20, 2025, 05:28 PM UTC
Duration
2h 29m
Detected by Pingoru
Oct 20, 2025, 02:59 PM UTC

Affected components

section-180776 (app2.gettruss.io)section-180776 (app2.gettruss.io)

Update timeline

  1. investigating Oct 20, 2025, 02:59 PM UTC

    The Truss app is down due to a major upstream Amazon Web Services outage. Engineering is monitoring for ongoing developments and will continue to provide updates on this page.

  2. resolved Oct 20, 2025, 05:28 PM UTC

    Upstream issues resolved.

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