TrueCommerce incident
TrueCommerce Home (ecUtopia) file communication servers outage
Resolved after 1 hour 15 minutes, affecting TrueCommerce Home, on October 31, 2024.
The incident has been resolved. There might be some latency as file transfers resume, our team will continue to monitor the servers. Please reach out to support if you have any questions or concerns.
Affected components
Update timeline
- investigating Oct 31, 2024, 04:45 PM UTC
We are currently investigating an issue where the TrueCommerce Home file communication was interrupted. We will update shortly once we diagnose the root cause.
- resolved Oct 31, 2024, 06:00 PM UTC
The incident has been resolved. There might be some latency as file transfers resume, our team will continue to monitor the servers. Please reach out to support if you have any questions or concerns.
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