Resolved after 1 hour, affecting Pack & Ship, on January 15, 2025.
A fix has been implemented and processes have been restored. The team will continue to monitor.
Affected components
Pack & Ship
Update timeline
- investigating Jan 15, 2025, 02:16 PM UTC
We are currently investigating an issue with Pack & Ship that is prevents shipments from being able to be fulfilled.
- monitoring Jan 15, 2025, 03:13 PM UTC
A fix has been implemented and processes have been restored. The team will continue to monitor.
- resolved Jan 15, 2025, 03:17 PM UTC
This incident has been resolved.
Your product runs on more than TrueCommerce
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services