Resolved after 6 hours 43 minutes, affecting TrueCommerce TCNet AS2 and TrueCommerce TCNet Internal FTP & SFTP, on May 28, 2025.
We are continuing to investigate this issue. Transactions are processing but experiencing latency.
Affected components
TrueCommerce TCNet AS2TrueCommerce TCNet Internal FTP & SFTP
Update timeline
- investigating May 28, 2025, 07:14 PM UTC
We are currently experiencing latency in processing transactions on TC.Net. Transactions starting around 12:30 PM ET were impacted. Our engineering team is actively investigating the issue and monitoring system performance closely.
- investigating May 28, 2025, 09:44 PM UTC
We are continuing to investigate this issue. Transactions are processing but experiencing latency.
- resolved May 29, 2025, 01:58 AM UTC
We are continuing to monitor.
Your product runs on more than TrueCommerce
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services