Trucker Path incident

Truckerpath App minor malfunction

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Resolved after 1 hour 55 minutes, affecting Trucker Path Mobile App, on November 13, 2023.

monitoring Nov 14, 2023, 03:45 AM UTC

Issue has been fixed. Our engineers are constantly monitoring system performance

Started
Nov 13, 2023, 09:50 PM UTC
Resolved
Nov 13, 2023, 11:45 PM UTC
Duration
1h 55m
Detected by Pingoru
Nov 13, 2023, 09:50 PM UTC

Affected components

Trucker Path Mobile App

Update timeline

  1. investigating Nov 14, 2023, 03:42 AM UTC

    Monitoring systems detected high usage of truckerpath app service. Our engineer were noticed and started investigating.

  2. investigating Nov 14, 2023, 03:44 AM UTC

    Our engineers are working to resolve the issue. Update will be provided 30 minutes once more information is available.

  3. investigating Nov 14, 2023, 03:44 AM UTC

    We received customer report about app error

  4. identified Nov 14, 2023, 03:45 AM UTC

    The issue has been identified

  5. monitoring Nov 14, 2023, 03:45 AM UTC

    Issue has been fixed. Our engineers are constantly monitoring system performance

  6. resolved Nov 14, 2023, 03:46 AM UTC

    System was fully recovered

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