TriumphPay incident

Audit Slowness and Thumbnails not displaying

Resolved on June 25, 2025.

resolved Jun 26, 2025, 12:02 AM UTC

We identified slowness in the audit application, this was causing certain users to be unable to load pages within the application. Additionally, this caused thumbnails for document images to temporarily be inaccessible. This has been resolved as of 6:30 PM CST.

Started: Jun 25, 2025, 10:00 PM UTC
Resolved: Jun 25, 2025, 10:00 PM UTC
Duration: –
Detected by Pingoru: Jun 25, 2025, 10:00 PM UTC

Update timeline

resolved Jun 26, 2025, 12:02 AM UTC

We identified slowness in the audit application, this was causing certain users to be unable to load pages within the application. Additionally, this caused thumbnails for document images to temporarily be inaccessible. This has been resolved as of 6:30 PM CST.

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