Resolved after 1 hour 37 minutes, affecting Data Import, on July 31, 2025.
We have released a revert for the maintenance update that was done yesterday and are seeing normal functionality for the SFTP at this time. If you are still experiencing any abnormality, please reach out through our support portal: https://paymentshelp.triumph.io/support/tickets/new
Affected components
Update timeline
- investigating Jul 31, 2025, 05:07 PM UTC
Some Triumph clients are experiencing difficulties connecting to our SFTP server, we are actively investigating.
- resolved Jul 31, 2025, 06:45 PM UTC
We have released a revert for the maintenance update that was done yesterday and are seeing normal functionality for the SFTP at this time. If you are still experiencing any abnormality, please reach out through our support portal: https://paymentshelp.triumph.io/support/tickets/new
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