Resolved after 2 hours 43 minutes, affecting Email Imports, on August 5, 2025.
The issue has been resolved; while we are waiting for imports to catch-up, document batch grouping has returned to expected performance.
Affected components
Update timeline
- investigating Aug 05, 2025, 06:49 PM UTC
Audit is experiencing some delayed email imports and we are actively investigating.
- investigating Aug 05, 2025, 07:07 PM UTC
While we are continuing to investigate delayed email imports into Audit, some users have experienced error messages when attempting to group documents; this is being investigated concurrently.
- monitoring Aug 05, 2025, 07:43 PM UTC
The issue has been resolved; while we are waiting for imports to catch-up, document batch grouping has returned to expected performance.
- resolved Aug 05, 2025, 09:32 PM UTC
This incident has been resolved
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