Resolved after 13 hours 28 minutes, affecting Vista and Viewpoint Enterprise Cloud, on September 23, 2026.
A fix has been implemented, and we are actively monitoring the environment to confirm the issue is fully resolved.
Affected components
VistaViewpoint Enterprise Cloud
Update timeline
- investigating Sep 23, 2026, 12:37 AM UTC
We are currently investigating an issue causing TID logins to Vista to fail. Our teams are actively working to identify the cause, and we will provide additional updates as more information becomes available.
- monitoring Sep 23, 2026, 01:49 AM UTC
A fix has been implemented, and we are actively monitoring the environment to confirm the issue is fully resolved.
- resolved Sep 23, 2026, 02:05 PM UTC
This incident has been resolved.
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