Trimble Connect incident

Trimble Connect Incident - Interruptions in Public API - December 10 2025, 23:06 UTC

Resolved after 1 hour 48 minutes, affecting User License Information and User Information and 1 more, on December 10, 2025.

monitoring Dec 11, 2025, 12:54 AM UTC

The issue causing the disruptions has been resolved. Thanks for your patience.

Started: Dec 10, 2025, 11:06 PM UTC
Resolved: Dec 11, 2025, 12:54 AM UTC
Duration: 1h 48m
Detected by Pingoru: Dec 10, 2025, 11:06 PM UTC

Affected components

User License InformationUser InformationOverall Region HealthProject ListingProject InformationUser ListingFolder Item ListingToDo Listing3D View Listing2D View Listing

Update timeline

monitoring Dec 10, 2025, 11:06 PM UTC

We are currently experiencing issues with Public APIs in multiple regions. We are investigating and will provide an update as soon as possible. We apologize for the inconvenience caused.
investigating Dec 10, 2025, 11:06 PM UTC

We are currently experiencing issues with Public APIs in multiple regions. We are investigating and will provide an update as soon as possible. We apologize for the inconvenience caused.
monitoring Dec 10, 2025, 11:31 PM UTC

We have located the issue on the Australia region and are working on a fix. We continue to investigate the impact on the other regions. We apologize for the inconvenience this continues to cause.
investigating Dec 10, 2025, 11:31 PM UTC

We have located the issue on the Australia region and are working on a fix. We continue to investigate the impact on the other regions. We apologize for the inconvenience this continues to cause.
monitoring Dec 11, 2025, 12:44 AM UTC

A fix has been implemented for the issue within the Australia region; we are closely monitoring performance. We apologize for the inconvenience caused.
monitoring Dec 11, 2025, 12:44 AM UTC

A fix has been implemented for the issue within the Australia region; we are closely monitoring performance. We apologize for the inconvenience caused.
monitoring Dec 11, 2025, 12:54 AM UTC

The issue causing the disruptions has been resolved. Thanks for your patience.
resolved Dec 11, 2025, 12:54 AM UTC

The issue causing the disruptions has been resolved. Thanks for your patience.

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