Resolved after 41 minutes, affecting Payyo - Payment Gateway, on January 31, 2025.
We're happy to inform you that the incident has been resolved. Payyo's platform is now stable, and customers can successfully proceed with payments again. We sincerely apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Jan 31, 2025, 08:40 AM UTC
We want to inform you about an ongoing issue with the Payyo payment gateway. Currently, multiple errors are occurring when customers attempt to make payments on our hosted payment page (HPP), which may prevent transactions from being completed. We are in close contact with Payyo and will keep you updated on the situation. You can also check for real-time updates at http://status.payyo.ch/. We apologize for any inconvenience and appreciate your patience as we work to resolve this. If you have any questions or concerns, please don’t hesitate to reach out.
- resolved Jan 31, 2025, 09:21 AM UTC
We're happy to inform you that the incident has been resolved. Payyo's platform is now stable, and customers can successfully proceed with payments again. We sincerely apologize for any inconvenience this may have caused.
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