Tray.ai incident
Degraded Application Performance - Send Email Connector
Minor Vendor's status page →
Resolved after 1 hour 21 minutes, affecting Other, on September 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Other
Update timeline
- investigating Sep 30, 2026, 02:43 PM UTC
Starting from 14:08 UTC, users may have experienced issues with the Send Email connector in the US region. Our engineers are investigating the issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected].
- identified Sep 30, 2026, 03:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 30, 2026, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2026, 04:04 PM UTC
This incident has been resolved.
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