Transporeon incident
Data transmission delays for some carrier customers (Tue 2026-05-12)
Resolved after 1 hour 45 minutes, affecting Data transmission, on May 12, 2026.
Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident was resolved on our end. We appreciate your patience during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We will be glad to assist you.
Affected components
Update timeline
- identified May 12, 2026, 11:07 AM UTC
Some carrier customers may have experienced data transmission delays on the Transporeon platform on Tuesday, May 12, 2026, beginning at approximately 11:00 AM CEST. Our team identified the incident and has already implemented a fix. We are currently reprocessing delayed data and closely monitoring the platform’s stability to ensure continued reliable service. Should you require immediate assistance, please contact our support team at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused and assure you of our ongoing commitment to resolving this matter promptly and thoroughly.
- resolved May 12, 2026, 12:52 PM UTC
Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident was resolved on our end. We appreciate your patience during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We will be glad to assist you.
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