Resolved after 1 hour 14 minutes, affecting Data transmission, on October 9, 2025.
Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.
Affected components
Update timeline
- investigating Oct 09, 2025, 06:49 PM UTC
Some customers may be facing data transmission delays starting on Thursday, October 9, 2025, at 17:00 CEST. We are aware of the issue and are currently investigating it with the highest priority. Further updates will be sent as our engineers resolve the issue. We confirm that the Transporeon platform is operational, and you can continue to perform your activities as usual. It is our understanding that no data is lost. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
- resolved Oct 09, 2025, 08:04 PM UTC
Please be informed that full service has been restored, and a period of stability has been observed. All delayed data has been reprocessed. The incident has been resolved on our end, and we appreciate your patience during this time. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.
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