Data transmission delays for some customers using the Transport Operations module (Wed 2025-11-19)

Update timeline

1. investigating Nov 19, 2025, 10:30 AM UTC

   Some customers using the Transport Operations module may be experiencing data transmission delays starting from approximately 10:00 CET on Wednesday, November 19th, 2025. We are aware of the issue, and our engineers are actively working to resolve it as quickly as possible. Other Transporeon modules remain fully operational, and you can continue working on them as usual. Should you need additional information or support, please reach out to us via support.transporeon.com. We will be glad to assist you.

2. monitoring Nov 19, 2025, 01:24 PM UTC

   The issue affecting the Transport Operations module has been resolved, and a period of stability has been observed as of 13:50 CET on 19th of November 2025 (same day). All systems should now be operating normally, but we will proceed with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via www.support.transporeon.com.

3. resolved Nov 19, 2025, 02:29 PM UTC

   A period of stable operation has now been observed, and this incident is being resolved. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.