Transporeon incident
Limited availability of Support Services (Thu 2025-11-27)
Resolved after 17 minutes, affecting Support Services, on November 27, 2025.
A period of stable operation has now been observed, and this incident is being resolved as of 10:55 AM CET on the 27th of November 2025 (the same day). We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.
Affected components
Update timeline
- investigating Nov 27, 2025, 09:46 AM UTC
Some customers may experience issues with Transporeon support services starting from approximately 10:40AM CET on the 27th of November 2025, resulting in their inability to submit requests and thereby limiting our support capabilities. We reassure you of our commitment to resolving this as soon as possible. You can continue working on the Transporeon platform without interruptions, as usual. We apologize for the inconvenience.
- resolved Nov 27, 2025, 10:04 AM UTC
A period of stable operation has now been observed, and this incident is being resolved as of 10:55 AM CET on the 27th of November 2025 (the same day). We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you.
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