Transporeon incident
Data transmission disruption for some customers using FTP connection (Tue 2025-12-09)
Resolved on December 9, 2025.
Some customers using FTP connections to the Transporeon platform might have experienced data transmission disruptions on Tuesday, December 9th, 2025, starting at approximately 7:00 AM CET. After identification, the fix was applied, and a period of stable operation has been observed starting from 7:45 AM CET (same day). The incident was resolved on our end. We sincerely apologize for the inconvenience and appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com, we'll be glad to assist you.
Update timeline
- resolved Dec 09, 2025, 08:04 AM UTC
Some customers using FTP connections to the Transporeon platform might have experienced data transmission disruptions on Tuesday, December 9th, 2025, starting at approximately 7:00 AM CET. After identification, the fix was applied, and a period of stable operation has been observed starting from 7:45 AM CET (same day). The incident was resolved on our end. We sincerely apologize for the inconvenience and appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com, we'll be glad to assist you.
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