Transporeon incident
Data transmission disruption for some customers (Thu 2026-01-08)
Resolved after 3 hours 19 minutes, affecting Data transmission, on January 9, 2026.
A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com We'll be glad to assist you.
Affected components
Update timeline
- monitoring Jan 09, 2026, 07:58 AM UTC
Some customers might have experienced data transmission disruptions starting on Thursday, January 8th, 2026, at approximately 8:30 PM CET. This issue has been identified as concerning a third-party provider. After identification, the fix was applied, and a period of stability has been observed starting from 10 PM CET on the same day. You can work on the Transporeon Platform as always, and please allow us some time for data reprocessing and post-incident cleanup activities. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.
- resolved Jan 09, 2026, 11:18 AM UTC
A period of stable operation has been observed, and delayed data has been reprocessed. The incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com We'll be glad to assist you.
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