Transporeon incident

Limited availability of Rate Management module for some customers (Fri 2026-01-16)

Resolved after 21 minutes, on January 16, 2026.

resolved Jan 16, 2026, 09:50 AM UTC

Some customers may have experienced issues with the Rate Management module of the Transporeon platform between 10:07 AM and 10:28 AM CET on Friday, January 16, 2026. The root cause has been identified and resolved. While all systems are now operating normally, we will continue to monitor the situation closely. We appreciate your patience and understanding. Should you have any questions or require assistance, please reach out to us at https://support.transporeon.com.

Started
Jan 16, 2026, 09:07 AM UTC
Resolved
Jan 16, 2026, 09:28 AM UTC
Duration
21m
Detected by Pingoru
Jan 16, 2026, 09:07 AM UTC

Update timeline

  1. resolved Jan 16, 2026, 09:50 AM UTC

    Some customers may have experienced issues with the Rate Management module of the Transporeon platform between 10:07 AM and 10:28 AM CET on Friday, January 16, 2026. The root cause has been identified and resolved. While all systems are now operating normally, we will continue to monitor the situation closely. We appreciate your patience and understanding. Should you have any questions or require assistance, please reach out to us at https://support.transporeon.com.

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