Transporeon incident

Limited Availability for Autonomous Procurement for some customers on offer acceptance (Mon 2026-04-13)

Resolved after 1 hour 40 minutes, on April 13, 2026.

resolved Apr 13, 2026, 10:46 AM UTC

Some customers may have experienced degraded performance of the Autonomous Procurement module, impacting only offer acceptance, from approximately 11:00 AM CEST to 12:40 PM CEST on Monday, April 13th, 2026. There was no impact on data integrity during the incident, and all data was reprocessed after the fix was deployed. This incident affected only the Autonomous Procurement module; all other Transporeon modules remained unaffected, and you could continue working with them without interruption during this time. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

Started
Apr 13, 2026, 09:00 AM UTC
Resolved
Apr 13, 2026, 10:40 AM UTC
Duration
1h 40m
Detected by Pingoru
Apr 13, 2026, 09:00 AM UTC

Update timeline

  1. resolved Apr 13, 2026, 10:46 AM UTC

    Some customers may have experienced degraded performance of the Autonomous Procurement module, impacting only offer acceptance, from approximately 11:00 AM CEST to 12:40 PM CEST on Monday, April 13th, 2026. There was no impact on data integrity during the incident, and all data was reprocessed after the fix was deployed. This incident affected only the Autonomous Procurement module; all other Transporeon modules remained unaffected, and you could continue working with them without interruption during this time. If you require additional information or support, please reach out to us at https://support.transporeon.com. We apologize for the inconvenience and appreciate your patience.

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