Resolved after 18 hours 41 minutes, affecting Onei3, on October 20, 2025.
We are continuing to monitor our system as delays in data continue. Another update will be pushed once we have fully recovered and the data delays have been resolved.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:54 AM UTC
We are currently investigating this issue.
- identified Oct 20, 2025, 08:08 AM UTC
The issue has been identified
- monitoring Oct 20, 2025, 09:43 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 20, 2025, 11:51 AM UTC
We currently are down to seeing data delays in Iris - Trackunit Manager, Iris API and Streaming API only on M-series devices
- monitoring Oct 20, 2025, 09:56 PM UTC
We are continuing to monitor our system as delays in data continue. Another update will be pushed once we have fully recovered and the data delays have been resolved.
- resolved Oct 21, 2025, 02:35 AM UTC
Onei3 data pipelines are back to normal
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