Trackunit incident
Data delays for TU 401 / 50x / 600 regarding Classic Access Control
Minor Vendor's status page →
Resolved after 46 minutes, affecting Manager Classic, on October 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Manager Classic
Update timeline
- investigating Oct 28, 2025, 01:55 PM UTC
Due to an infrastructure issue, some users can experience access control issues for TU401 / 50x / 600 devices
- monitoring Oct 28, 2025, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 02:41 PM UTC
This incident has been resolved.
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