Trackunit incident
Data delays for TU 40x / 50x / 60x devices in Trackunit Manager / Verify / API
Minor Vendor's status page →
Resolved after 19 minutes, affecting Trackunit Manager and Trackunit API and 1 more, on October 7, 2025.
We are continuing to monitor for any further issues.
Affected components
Trackunit ManagerTrackunit APITrackunit VerifyManager Classic
Update timeline
- investigating Oct 07, 2025, 10:41 AM UTC
Due to an infrastructure issue, some users can experience data delays for TU40x / 50x / 60x devices in Trackunit Manager / Verify / API, and some users can experience access control issues.
- identified Oct 07, 2025, 10:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2025, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 07, 2025, 10:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 07, 2025, 11:01 AM UTC
This incident has been resolved.
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