Totango incident

Issue with Outlook's Touchpoint Connect

Resolved after 25 minutes, affecting Email to Touchpoints, on October 27, 2024.

investigating Oct 27, 2024, 02:27 PM UTC

We are currently investigating an issue within Outlook's Touchpoint Connect. Email-To-Touchpoint without the Outlook connect should be working as expected.

Started
Oct 27, 2024, 02:27 PM UTC
Resolved
Oct 27, 2024, 02:52 PM UTC
Duration
25m
Detected by Pingoru
Oct 27, 2024, 02:27 PM UTC

Affected components

Email to Touchpoints

Update timeline

  1. investigating Oct 27, 2024, 02:27 PM UTC

    We are currently investigating an issue within Outlook's Touchpoint Connect. Email-To-Touchpoint without the Outlook connect should be working as expected.

  2. resolved Oct 27, 2024, 02:52 PM UTC

    The issue has been resolved.

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