Totango incident
Issues identified in Campaign sender signature and bulk attribute updates
Resolved after 6 hours 11 minutes, affecting Totango Web Application and Campaigns, on November 4, 2024.
A fix for the issues reported with bulk updating/ clearing attribute values have been implemented and currently operational. Issue with Populating campaign sender signature and URL is being actively investigated
Affected components
Update timeline
- identified Nov 04, 2024, 05:00 PM UTC
1. Issues populating Campaign sender signature and URL 2. Issues updating/ clearing attribute values via bulk action
- identified Nov 04, 2024, 05:40 PM UTC
A fix for the issues reported with bulk updating/ clearing attribute values have been implemented and currently operational. Issue with Populating campaign sender signature and URL is being actively investigated
- resolved Nov 04, 2024, 11:11 PM UTC
This incident has been resolved.
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