Total Expert incident

Degraded Functionality: Data imports

Resolved after 3 hours 7 minutes, affecting Web Application, on February 5, 2026.

monitoring Feb 05, 2026, 05:40 PM UTC

We have identified the cause of the import delays and implemented a fix. Marketing campaigns may experience delays of approximately 30–40 minutes throughout the day. We expect delivery windows to return to normal overnight.

Started
Feb 05, 2026, 03:57 PM UTC
Resolved
Feb 05, 2026, 07:04 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 05, 2026, 03:57 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 05, 2026, 03:57 PM UTC

    We are experiencing delays with scheduled and manual data imports. Our team is actively working to resolve the issue and will provide updates as available.

  2. monitoring Feb 05, 2026, 05:40 PM UTC

    We have identified the cause of the import delays and implemented a fix. Marketing campaigns may experience delays of approximately 30–40 minutes throughout the day. We expect delivery windows to return to normal overnight.

  3. resolved Feb 05, 2026, 07:04 PM UTC

    This incident has been resolved.

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