Resolved after 2 hours 8 minutes, affecting Email Messages, on February 21, 2026.
The issue impacting email delivery for some campaigns has been resolved. Our team identified the root cause and implemented a fix. All emails are now processing as expected. Thank you for your patience.
Affected components
Update timeline
- investigating Feb 21, 2026, 01:00 AM UTC
We are currently looking into an issue that is impacting email delivery for some marketing campaigns (campaign builder and Journeys). At this time, SMS (text messages) and system notifications are not affected. We will provide updates as more information becomes available.
- identified Feb 21, 2026, 02:46 AM UTC
We’ve identified the issue and implemented a fix. Emails for the impacted campaigns are now processing normally.
- resolved Feb 21, 2026, 03:09 AM UTC
The issue impacting email delivery for some campaigns has been resolved. Our team identified the root cause and implemented a fix. All emails are now processing as expected. Thank you for your patience.
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