Total Expert incident

Users Unable to Access the Platform via SSO

Resolved after 2 hours 26 minutes, affecting Web Application, on January 3, 2025.

monitoring Jan 03, 2025, 02:55 PM UTC

The issue has been resolved, and SSO login functionality has been fully restored. We are closely monitoring the system to ensure stability.

Started: Jan 03, 2025, 02:55 PM UTC
Resolved: Jan 03, 2025, 05:21 PM UTC
Duration: 2h 26m
Detected by Pingoru: Jan 03, 2025, 02:55 PM UTC

Affected components

Web Application

Update timeline

monitoring Jan 03, 2025, 02:55 PM UTC

The issue has been resolved, and SSO login functionality has been fully restored. We are closely monitoring the system to ensure stability.
resolved Jan 03, 2025, 05:21 PM UTC

We have confirmed no further issues and are closing this incident.

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