Total Expert incident

Errors when creating and updating contacts through the UI

Resolved after 2 hours 9 minutes, affecting Web Application, on January 3, 2025.

monitoring Jan 03, 2025, 08:00 PM UTC

A fix has been deployed. Performance appears to be back to normal. We are continuing to monitor. We'll provide an update in one hour.

Started
Jan 03, 2025, 06:59 PM UTC
Resolved
Jan 03, 2025, 09:09 PM UTC
Duration
2h 9m
Detected by Pingoru
Jan 03, 2025, 06:59 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 03, 2025, 06:59 PM UTC

    We are aware that some customers are experiencing issues with creating contacts via the UI. We are currently investigating this issue and will provide an update within an hour.

  2. identified Jan 03, 2025, 07:07 PM UTC

    We have identified the issue and are deploying a fix.

  3. monitoring Jan 03, 2025, 08:00 PM UTC

    A fix has been deployed. Performance appears to be back to normal. We are continuing to monitor. We'll provide an update in one hour.

  4. resolved Jan 03, 2025, 09:09 PM UTC

    This incident has been resolved.

Your product runs on more than Total Expert

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →