Total Expert incident
Errors when creating and updating contacts through the UI
Minor Vendor's status page →
Resolved after 2 hours 9 minutes, affecting Web Application, on January 3, 2025.
A fix has been deployed. Performance appears to be back to normal. We are continuing to monitor. We'll provide an update in one hour.
Affected components
Web Application
Update timeline
- investigating Jan 03, 2025, 06:59 PM UTC
We are aware that some customers are experiencing issues with creating contacts via the UI. We are currently investigating this issue and will provide an update within an hour.
- identified Jan 03, 2025, 07:07 PM UTC
We have identified the issue and are deploying a fix.
- monitoring Jan 03, 2025, 08:00 PM UTC
A fix has been deployed. Performance appears to be back to normal. We are continuing to monitor. We'll provide an update in one hour.
- resolved Jan 03, 2025, 09:09 PM UTC
This incident has been resolved.
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