Resolved after 1 hour 3 minutes, on April 17, 2025.
The outage has been repaired at our 3rd party provider and we can confirm there are no more errors on our end. Marking this incident as resolved, there will be no further updates.
Update timeline
- identified Apr 17, 2025, 09:15 PM UTC
Portions of TotalExpert's SMS features rely on a 3rd party communications provider. This provider is currently experiencing an outage and it is impacting our ability to send and receive SMS. We will update this incident within the hour.
- resolved Apr 17, 2025, 10:18 PM UTC
The outage has been repaired at our 3rd party provider and we can confirm there are no more errors on our end. Marking this incident as resolved, there will be no further updates.
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