Total Expert incident

Email Activity Stats Delayed

Resolved after 23 hours 45 minutes, affecting Reporting, on August 28, 2025.

resolved Aug 29, 2025, 02:09 PM UTC

Outstanding email activity statistics were successfully processed as of 9:00 PM CT last night. The incident has been resolved.

Started
Aug 28, 2025, 02:23 PM UTC
Resolved
Aug 29, 2025, 02:09 PM UTC
Duration
23h 45m
Detected by Pingoru
Aug 28, 2025, 02:23 PM UTC

Affected components

Reporting

Update timeline

  1. monitoring Aug 28, 2025, 02:23 PM UTC

    We have identified an issue that occurred yesterday, August 27th, between 11:30AM CT and 6:30PM CT. During this period, email activity stats were not being processed correctly within the platform. We have confirmed that all emails scheduled during that time were sent and are working to ensure the email activity data during the impacted time frame is recorded accurately. We will provide an update once the outstanding activity has been recorded properly within the system.

  2. resolved Aug 29, 2025, 02:09 PM UTC

    Outstanding email activity statistics were successfully processed as of 9:00 PM CT last night. The incident has been resolved.

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