Total Expert incident

Degraded Functionality: Embedded Analytics

Resolved after 17 hours 35 minutes, affecting Web Application, on September 4, 2025.

monitoring Sep 05, 2025, 04:58 AM UTC

A fix has been implemented and embedded analytics dashboards and data should now be loading consistently. We are continuing to monitor the results.

Started
Sep 04, 2025, 07:57 PM UTC
Resolved
Sep 05, 2025, 01:32 PM UTC
Duration
17h 35m
Detected by Pingoru
Sep 04, 2025, 07:57 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 04, 2025, 07:57 PM UTC

    We are currently investigating an issue with embedded analytics loading data inconsistently.

  2. monitoring Sep 05, 2025, 04:58 AM UTC

    A fix has been implemented and embedded analytics dashboards and data should now be loading consistently. We are continuing to monitor the results.

  3. resolved Sep 05, 2025, 01:32 PM UTC

    This issue has been resolved.

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