Resolved after 2 hours 36 minutes, affecting API, on October 7, 2025.
We have taken steps to correct the degraded performance with our external API, and are currently monitoring system health to ensure the data is being processed and captured appropriately.
Affected components
Update timeline
- investigating Oct 07, 2025, 08:33 PM UTC
We have identified degraded performance with our External API resulting in delays to incoming data from Integration partners, including LOS data. We are currently investigating the cause of this issue.
- identified Oct 07, 2025, 08:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2025, 09:04 PM UTC
We have taken steps to correct the degraded performance with our external API, and are currently monitoring system health to ensure the data is being processed and captured appropriately.
- resolved Oct 07, 2025, 11:10 PM UTC
The incident has been resolved.
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