Torq incident

Intermittent SSO login failures

Resolved after 2 hours 25 minutes, affecting Administration Portal, on June 23, 2026.

monitoring Jun 23, 2026, 02:33 PM UTC

We identified an update to 3rd party security systems that block redirects to google identity.

Started
Jun 23, 2026, 02:01 PM UTC
Resolved
Jun 23, 2026, 04:26 PM UTC
Duration
2h 25m
Detected by Pingoru
Jun 23, 2026, 02:01 PM UTC

Affected components

Administration Portal

Update timeline

  1. investigating Jun 23, 2026, 02:01 PM UTC

    We are currently investigating reports of intermittent issues with Single Sign-On (SSO) login. Some users may be unable to log in and may need to refresh the page or retry to access their account. Not all users are affected. Our team is actively investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.

  2. monitoring Jun 23, 2026, 02:33 PM UTC

    We identified an update to 3rd party security systems that block redirects to google identity.

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