Torq incident

[US] - Intermittent failures for Step Execution

Resolved after 2 hours 25 minutes, affecting Workflows Automation, on May 21, 2026.

monitoring May 21, 2026, 03:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 21, 2026, 02:26 PM UTC
Resolved
May 21, 2026, 04:52 PM UTC
Duration
2h 25m
Detected by Pingoru
May 21, 2026, 02:26 PM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating May 21, 2026, 02:26 PM UTC

    We are investigating an increase in error rates affecting some steps in our workflow execution engine. A subset of user workflows may be experiencing failures or delays during step execution. We apologize for the disruption and will update this page as soon as we have additional details.

  2. investigating May 21, 2026, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 21, 2026, 03:08 PM UTC

    We are investigating intermittent errors affecting workflows that use shared integrations in destination workspaces.

  4. identified May 21, 2026, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring May 21, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 21, 2026, 04:52 PM UTC

    This incident has been resolved.

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