Torq incident
[US] - Access to Cases for Users and Automations is Slow with Periodic Failures
Critical Vendor's status page →
Resolved after 47 minutes, affecting Case Management, on March 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Case Management
Update timeline
- investigating Mar 10, 2025, 04:07 PM UTC
We are currently investigating this issue.
- identified Mar 10, 2025, 04:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 10, 2025, 04:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2025, 04:38 PM UTC
This incident has been resolved.
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