Torq incident

[EU] - Resolved - Service Degradation Impacting User Operations

Resolved after 55 minutes, on April 4, 2025.

resolved Apr 05, 2025, 07:37 AM UTC

RESOLVED: We recently experienced an infrastructure issue that caused operation failures for some users in the EU region. Our team has successfully identified and fixed the underlying problem. The incident affected services between 21:00-21:55 UTC.

Started
Apr 04, 2025, 09:00 PM UTC
Resolved
Apr 04, 2025, 09:55 PM UTC
Duration
55m
Detected by Pingoru
Apr 04, 2025, 09:00 PM UTC

Update timeline

  1. resolved Apr 05, 2025, 07:37 AM UTC

    RESOLVED: We recently experienced an infrastructure issue that caused operation failures for some users in the EU region. Our team has successfully identified and fixed the underlying problem. The incident affected services between 21:00-21:55 UTC.

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